Voice Solutions
Globe Conferencing
It is an audio conferencing service that connects meeting participants across over 50 countries.
Features and Benefits:
- It allows participants to converge remotely in real-time from multiple locations.
- Cost-efficient way to meet, instead of bringing all participants in one location.
- Participants can be mobile while joining the conference, as it allows participant to call from their mobile phones, toll-free.
- It can allow an event manager-assisted meeting of up to 200 attendees (Premium Conferencing).
- It has reservation-free option (MeetMe).
Managed Voice Solutions (MVS)
It is a managed solution that primarily addresses the most complex requirements of Call Centers and BPOs. With an E1 leased line connection, business customers will be able to interconnect to the MVS voice node and enjoy reliable and cost-effective connection between the Philippines and the rest of the world.
Enhanced Voicemail
Enhanced voicemail is a VoIP solution which uses open-source software called Asterisk. The term "enhanced" is attributed to the capability of the service to deliver the message to user's email as WAV file attachment. It sends notification via SMS or email for new message, and provides personalized voicemail number (LEC number) which is not available on the traditional voicemail set-up.
Managed IP-PBX Solution
This is a fully-managed voice service that enables business customers to enjoy the benefits of IP telephony without the complexity and high upfront capital expense. It follows a modular mix-and-match approach and supports a wide range of configurations to meet a broad spectrum of business communication needs. This includes IP-PBX applications, connectivity and services for companies with single or multiple locations.
International Toll-Free Service
ITFS is a service that enables enterprise customers located in the Philippines to be accessible via an international toll-free number. With ITFS, the call is billed directly to the company receiving the call. It gives business customers the tool to be easily reached from more than 60 countries worldwide. For more convenience, Globe Business also offers Universal International Freephone Number (UIFN) where a single and common toll-free number is assigned for up to 34 countries.
Domestic Toll-Free Service
DTFS provides enterprise customers with a toll-free number within the Philippines that is accesible from Globe's fixed and mobile network. It is designed to address inbound business calling needs such as order/delivery services and customer service helpdesk.