ONEcall
ONEcall is the first office phone system of its kind in the Philippines that enables business and their customers to collectively stay connected anytime, anywhere with just one landline number to remember. ONEcall combines the functionality and power of a PBX phone system with the reach and flexibility of mobile phones.
Simply subscribe to the service to get a ONEcall landline number (business line) and connect your employees' mobile phones to a web-based switchboard. When customers call your ONEcall landline number (business line), they will either be routed to your customized IVR (Interactive Voice Response) or to your receptionist. Calls can be transferred either to individuals' mobile phones or to call groups that you have set up.
Call Management Features
ONEcall is not only hassle free but also extremely easy to use. You have the option of operating and managing inbound calls as a receptionist through our control panel and switchboard (with a standard PC and internet connection).
Control Panel Features
- Adding & removing employees
- Group management
- IVR setup
- Music on hold setup
- Office hours setup
- Queue management setup
- Usage statistics
Switchboard Features
- Automated text notifications to mobile phones
- Direct transfer & transfer with consultation
- Call on hold and toggle between calls
- Display of incoming call information (CID)
- Employee directory
- Employee group overview
- Extended contacts directory
For existing ONEcall subscribers, access your ONEcall Account here:
